Privacy Policy

Effective Date: 24 March 2026 | Last Updated: 24 March 2026 | Applies to: The Ringwood Digital Solutions Group Website

This policy is prepared in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and the Electronic Communications and Transactions Act 25 of 2002 (ECTA).

If you are looking for the Ringwood Digital Store Privacy Policy, please visit store.ringwoodgroup.co.za/privacy-policy.

Who We Are

The Ringwood Group website (www.ringwoodgroup(.co.za/.net.za/.web.za)) is operated by Ringwood Digital Solutions Group (Pty) Ltd (“we”, “us”, “our”), a South African technology business providing IT services, software development, cybersecurity, hosting, and related solutions. This website is an informational vehicle — visitors cannot register accounts or make purchases here. Our Information Officer for purposes of POPIA is Juan Davel, contactable at legal@ringwoodgroup.co.za.

Information We Collect

We collect personal information only for lawful purposes and only to the extent necessary. The categories of information we may collect on this website are limited to:

  • Newsletter Subscriptions: Your email address, and optionally your name, when you sign up to receive our newsletter.
  • Blog Comments: Your name, email address, and optional website URL when you submit a comment on a blog post. Your IP address and browser user agent string are also collected to assist with spam detection.
  • Device & Technical Data: IP address, browser type, operating system, referring URLs, pages visited, and duration of visit — collected automatically via analytics tools and server logs.
  • Contact Form Submissions: Your name, email address, telephone number, and any information you voluntarily provide when contacting us.

You may browse this website without providing any personal information. No account registration is required or offered.

How We Use Your Information

We process your personal information for the following lawful purposes:

  • To deliver newsletters and updates to subscribers who have opted in to receive them.
  • To publish and moderate blog comments in accordance with our comment policy.
  • To respond to enquiries submitted via our contact form.
  • To understand how visitors use our website and improve our content and services.
  • To detect and prevent spam, fraud, or other unlawful activity.
  • To comply with our legal obligations under applicable South African law.

Blog Comments

When visitors leave comments on blog posts, we collect the data shown in the comment form, along with the commenter’s IP address and browser user agent string to help with spam detection. An anonymised string (hash) derived from your email address may be sent to the Gravatar service to check whether you have a profile image. The Gravatar service privacy policy is available at automattic.com/privacy. Once a comment is approved, your name and profile picture (if applicable) are visible to the public alongside your comment.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Jetpack (by Automattic) to collect anonymised website analytics, including page views, visitor counts, traffic sources, and general device/browser information. Jetpack analytics does not track you across other websites and does not build advertising profiles. For more information, see Automattic’s privacy policy at automattic.com/privacy.

We do not use Google Analytics, Facebook Pixel, or any other third-party advertising or behavioural tracking tools on this website.

Social Sharing

This website includes social sharing buttons that allow you to share our content on platforms such as Facebook, X (formerly Twitter), LinkedIn, and WhatsApp. These buttons are implemented as simple share links. We do not embed third-party tracking scripts from social media platforms, and no social media data is collected by us when you visit the site.

If you choose to click a share button, you will be redirected to the relevant platform, which may collect data about you in accordance with its own privacy policy. We have no control over, and are not responsible for, data collected by those platforms.

Cookies

Our website uses cookies — small text files stored on your device — to support site functionality and analytics. We use:

  • Essential cookies: Required for the website to function correctly, including session management.
  • Analytics cookies: Used by Jetpack to understand how visitors use our site. These are anonymised and are not used for advertising purposes.
  • Comment cookies: If you leave a comment on a blog post, you may opt in to saving your name, email address, and website URL in cookies for convenience. These cookies last for one year.

You may disable cookies through your browser settings. Disabling essential cookies may affect the functionality of the website.

Legal Basis for Processing

We process your personal information on one or more of the following grounds as permitted by POPIA:

  • You have given your consent to the processing (e.g. newsletter sign-up or comment submission).
  • The processing is necessary to comply with a legal obligation applicable to us.
  • The processing is necessary to protect our legitimate interests in operating this website and communicating with enquirers.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: Such as email delivery platforms, hosting providers, and analytics tools, who assist us in operating this website. These providers are bound to keep your information confidential and process it only on our instructions.
  • Law enforcement or regulatory authorities: Where required to do so by law.

Where we transfer personal information outside the borders of South Africa, we will ensure that adequate safeguards are in place comparable to those required under POPIA.

Data Security

We implement reasonable and appropriate technical and organisational measures to protect your personal information against loss, theft, unauthorised access, disclosure, copying, use, or modification. These include secure HTTPS connections, access controls, and regular security reviews. While we take these precautions, no transmission of data over the internet can be guaranteed to be completely secure.

Your Rights Under POPIA

As a data subject, you have the right to:

  • Be notified that we hold your personal information.
  • Request access to the personal information we hold about you.
  • Request the correction or deletion of inaccurate, irrelevant, or out-of-date personal information.
  • Object to the processing of your personal information in certain circumstances.
  • Withdraw your consent to marketing communications at any time.
  • Lodge a complaint with the Information Regulator of South Africa at www.justice.gov.za/inforeg.

To exercise any of these rights, please contact our Information Officer at legal@ringwoodgroup.co.za.

Newsletter & Marketing Communications

We will only send you promotional emails or newsletters if you have opted in to receive them. You may unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or by emailing us at info@ringwoodgroup.co.za. Transactional messages relating to your orders will be sent regardless of your marketing preferences.

Retention of Information

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, and to resolve disputes. Newsletter subscription data is retained until you unsubscribe. Blog comments are retained for as long as the associated content remains published. Once information is no longer required, we will securely delete or anonymise it.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.

Children

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of our website following any changes constitutes acceptance of those changes.

Contact Us

RINGWOOD DIGITAL SOLUTIONS GROUP (PTY) LTD
Email: info@ringwoodgroup.co.za 
Phone: +27 (0)72 084 5752
Address: 175 Melman Street, Endicott, Springs, 1559